Privacy Policy

Welcome to Volpanel’s Privacy Policy

Hi there, we’re Volpanel and welcome to our privacy policy. This policy sets out how we handle your personal information if you’re a Volpanel user or visitor to our site at volpanel.com. It applies across all our sites, products, features, services, software applications, programs, add-ons, extensions, plug-ins, and other technologies we may develop or use from time to time (the “Products”). This policy applies to us and our affiliates.

All Volpanel employees, agents, and contractors are responsible for protecting personal information collected and processed by Volpanel. It is the responsibility of all Volpanel employees, agents, and contractors to assist in the protection of personal information by acting in accordance with this policy.

When we say ‘we’, ‘us’ or ‘Volpanel’ it’s because that’s who we are and we own and run the site and/or Products.

The type of personal information we collect

We collect certain personal information about visitors and users of our site and/or Products.

The most common types of information we collect include things like usernames, member names, email addresses, IP addresses, other contact details, payment information, and web and email analytics data.

How we collect personal information

We collect personal information:

• Directly when you provide it to us.
• Automatically as you navigate through the site and/or Products.
• Indirectly through other businesses that provide services associated with the site and/or Products.

Personal information we collect about you from others

Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources, such as:

• Financial and/or transaction details from payment providers.
• Third-party service providers (like Google and Facebook) who provide information about you when you link, connect, or login to your account with them.

How we use personal information

We will use your personal information:

• To perform our contractual obligations towards you as you browse and use the site and/or Products.
• When it is necessary for purposes which are in our, or third parties’, legitimate interests.

When we disclose your personal information

We will disclose personal information to the following recipients:

• Companies that are in the Volpanel group.
• Subcontractors and service providers who assist us in connection with the ways we use personal information.
• Our professional advisers.
• Regulators and government authorities in connection with our compliance procedures and obligations.
• A purchaser or prospective purchaser of all or part of our assets or our business.
• A third party in order to enforce or defend our rights.
• Other recipients where we are authorized or required by law.

Where we transfer and/or store your personal information

We are based in [Your Country], so when your data is transferred to us it will be processed in that country. Some of the recipients we have described above, and to whom we disclose your personal information, are based around the world. When we transfer data to these recipients, we do this on the basis of this policy and we will ensure that relevant safeguards are in place to afford adequate protection for your personal information and we will comply with applicable data protection laws.

How we keep your personal information secure

We store personal information on secure servers that are managed by us and our service providers. We use reasonable organizational, technical, and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration, and destruction of the personal information we process.

Your rights relating to your personal information

Depending on the jurisdiction you are located in, you may have the following rights:

• To access the personal information we hold about you.
• To request we correct any inaccurate personal information we hold about you.
• To request we delete any personal information we hold about you.
• To restrict the processing of personal information we hold about you.
• To object to the processing of personal information we hold about you.
• To receive any personal information we hold about you in a structured and commonly used machine-readable format.

Marketing choices regarding your personal information

We may send you marketing communications by email about products and services that we feel may be of interest to you. You can opt out of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.

Cookies and web analytics

For more information about how we use cookies, web beacons, and similar technologies, please refer to our Cookie Policy.

Information about children

Our site and/or Products are not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our site and/or Products or give us your personal information.

Information you make public or give to others

If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data.